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Exterior photograph of one of Impact's Los Angeles Outpatient facility.

Outpatient Treatment

& Recovery Bridge Housing

What's it like?

Outpatient Treatment at IMPACT

Navigating the complexities of work, family, and finances can become daunting if substance abuse dominates. A dedicated, well-structured Outpatient program can be your cornerstone to reclaiming control. With two facilities conveniently located in Pasadena and East Los Angeles, Impact Outpatient offers a personalized 12-Step approach to treating substance use - even during life's busiest moments.
A caseworker going over paperwork with a client.
A man and a woman sitting in a relaxing office having an individual counseling session.

Treatment Overview

As participants in our Outpatient/Intensive Outpatient program, your treatment is designed for your lifestyle. The journey begins with a personal discussion with your certified caseworker to address the effects of substance use on your life. Together, you'll craft a targeted treatment plan considering your substance use history, relapse triggers, family dynamics, career background, legal obligations, and social service needs. This plan benefits from the expertise of our diverse and experienced clinical team, ensuring a individually tailored path to sustained recovery.

A day in Outpatient

What to expect during a typical day at Outpatient

Our goal is to help you heal, recover, grow, and fulfill your best potential through an engaging structured treatment experience.
Clinical services

Our Outpatient is a rigid and structured program, and a normal day typically ranges from 30 minutes to 3+ hours. Treatment activities for the day might include individual or group sessions, treatment planning, care coordination, or random urinalysis testing.

Psychological services

Licensed therapists are a part of our experienced staff, who are trauma-informed and provide therapy for individuals with co-occurring and dual-diagnosis needs. Additionally, we assist in finding long-term mental health solutions through community providers.

Vocational guidance

Our counselors offer a range of support, from obtaining a GED to pursuing higher education, creating a resume, learning job interview skills, and overseeing personal finances. Additionally, Impact maintains relationships with local employers, vocational schools, county programs, and community colleges.

12-Step program

Impact's treatment model is 12-Step based. All of our patients must obtain 12-Step sponsors and work through the 12 Steps of recovery. Our counselors will follow up regularly with both sponsor and patient to offer accountability, guidance, and support.

Drug Court

Providing Drug Court services for 30+ years

Impact is no stranger to the judicial system, and has been an official provider of Drug Court services since 1994.

Learn more at our Court Services page.

  • Pasadena Drug Court
  • Los Angeles Drug Court
  • Sentenced Offender Drug Court
  • Court Ordered Treatment
  • Court Services
    Longtime Impact Court Liason, Raymond May, speaking at the podium at a Drug Court graduation next to Judge Nicole C. Bershon.

    Family & Alumni Services

    Recovery for the whole family

    Impact has an robust family services and an active alumni network for added support in treatment and beyond.


    Recovery Bridge Housing

    Contact one of our Admissions Specialists to learn more
    What is Recovery Bridge housing

    Recovery Bridge Housing is usually designated for individuals enrolled in Impact Outpatient, offering a supportive living environment for those either transitioning from Residential treatment or starting their treatment directly in one of our Outpatient programs.

    Structure and support

    Each location is managed by Impact staff and each resident is expected to maintain their own recovery. Peer support, shared responsibilities, and accountability are encouraged by managers and residents.

    Significance of the shared experience

    An important piece of the early recovery experience is the value of the shared experience. Continuing conversations that began in treatment is extremely useful in maintaining a good program of change. Making friends, holding each other accountable, sharing laughter, having fun, and experiencing a full and meaningful life can begin right here in the supportive atmosphere of Impact's Recovery Bridge Housing.

    Amenities and accommodations

    We operate 3 Recovery Bridge Housing facilities in the San Gabriel Valley, boasting a total of 48 beds. None of the residences are co-ed. Each residence, whether a house or apartment, comes with comfortable furnishings, fully-equipped kitchens, flat-screen TVs, WiFi, and parking spaces (as space permits).

    3 men sitting in a living room at one of Impact's Recovery Bridge Housing facilities, reading the Narcotics Anonymous Basic Text and smiling.

    What Impact proudly offers

    Comprehensive Recovery Framework

    Our counseling approach

    Guided by Impact graduates, our counseling sessions resonate deeply with the unique challenges of recovery. Our team of certified substance use disorder counselors employs a blend of therapeutic approaches, including Cognitive Behavioral Therapy and the trauma-informed Seeking Safety method.

    Your personalized treatment journey

    Every client partners with their primary caseworker to craft a treatment plan focused on tangible goals. This journey of rehabilitation is reinforced by a diverse team of professionals, including counselors, therapists, psychologists, group facilitators, vocational counselors, and program managers.

    The phase system

    Our distinctive "phase system" spans three phases, offering a structured framework to gauge recovery progress. Each phase is anchored by specific benchmarks tailored to the individual's treatment trajectory. As clients progress, they are methodically reintroduced to familial, communal, and occupational spheres, emerging as holistic, rejuvenated individuals.

    Psychological services

    Our expert team, comprised of Psy.D, LMFT, and AMFT professionals, specializes in treating dual diagnosis and co-occurring disorders. With a keen understanding of the interconnected nature of mental health and addiction, they provide comprehensive care that tackles both individual challenges and relationship dynamics.

    12-Step approach

    Our program is firmly rooted in the principles of the 12-Step philosophy, emphasizing personal growth and communal support. As part of this approach, individuals are required to obtain a 12-Step sponsor, actively work through the 12 Steps, and attend daily meetings, ensuring they are fully immersed in the recovery journey and community.

    Family services

    Recognizing the broader impact of recovery, our services extend to families, offering Family Education and Couples Counseling. These programs arm families with the knowledge and strategies to navigate the complexities of addiction, fostering strengthened bonds and mutual understanding.

    CLAS standards

    Committed to inclusivity and equitable treatment, we incorporate CLAS (Culturally and Linguistically Appropriate Services) standards, ensuring our services resonate with diverse cultural and linguistic needs.


    Our program is designed to ensure clients seamlessly transition back into the community after rehab. This process is meticulously planned, with the end goal of molding clients into mentally, emotionally, and physically robust individuals ready to embrace life's challenges.

    Post treatment support

    Beyond the confines of treatment, Impact remains a steadfast ally. We provide invaluable resources to facilitate stable housing and opportunities in employment or education. We also provide aftercare services, and maintain an active alumni network to keep ongoing connections strong.

    Our Team

    Outpatient leadership

    Over 50 dedicated staff members work together in our multiple Outpatient treatment programs to support over 100+ clients each day. Highlighted here are some of the leaders who help make our dream a reality every single day.
    Los Angeles Outpatient Program Manager, Gabriela Romero
    Gabriela Romero
    Los Angeles Outpatient Program Manager
    Los Angeles Outpatient Program Manager, Monique Boyle
    Monique Boyle
    Los Angeles Outpatient Program Manager
    Pasadena Outpatient Program Manager, Michael Schless
    Michael Schless
    Pasadena Outpatient Program Manager
    Pasadena Outpatient Program Manager, Justin Johnson
    Justin Johnson
    Pasadena Outpatient Program Manager
    Plus many more.


    Have a question?

    Search our FAQ for answers to things people usually ask.
    Treatment Basics

    Please contact an Admissions Specialist for a confidential screening to determine if Outpatient Treatment is the appropriate level of care to meet your needs. If it is, they will set up an intake appointment with you. If it's not, don't worry! You will be referred to the appropriate level of care to best treat you.

    Impact has two Outpatient facilities conveniently located in Pasadena and East Los Angeles, allowing us to serve a wider population across the Greater Los Angeles area. For more information, please visit our Contact page or speak with an Admissions Specialist to learn more.

    Remember to bring your driver's license or identification card, along with any legal documents related to current or pending court cases, if applicable. Additionally, it's important to know your social security number. However, if you don't know it or don't have one, that's completely fine.

    Yes, Outpatient is open 6 days a week, and offer services in the mornings, afternoons, and evenings in order to meet the needs of our clients with busy schedules. If you obtain a job while in treatment, you can revise your group schedule with your Caseworker.

    When you enroll in Outpatient, you will develop a treatment plan and a schedule with your Caseworker to determine what days you will be scheduled to come in for services. This is generally anywhere from 3 to 5 days per week, depending on your progress in treatment.

    Impact incorporates the 12-Step recovery process into a structured, dual-diagnosis capable therapeutic setting. The bottom line is that the 12-Step process works! '12-Step Facilitation' is recognized by the federal Substance Abuse and Mental Health Services Administration (SAMHSA) as an effective, evidence-based treatment for Substance Use Disorder (SUD). We also employ a variety of other evidence-based practices to approach your treatment from every angle.

    You should expect to attend numerous AA/NA meetings, obtain a 12-Step sponsor to mentor you in your recovery, complete writing assignments based on the 12 Steps, and discuss the steps in various group and individual sessions.

    Detox is not offered in our Outpatient program, but Impact Residential offers an ASAM level 3.2 clinically managed Withdrawal Management program for those who have been assessed for Withdrawal Management services. Please contact an Admissions Specialist to discuss your needs.

    Impact is classified as a dual-diagnosis capable treatment program. We have licensed therapists on our team who are able to help most people, but sometimes people might need a higher level of care than we are able to provide. Please contact an Admissions Specialist for a confidential assessment.

    We offer services in English, Spanish, and Armenian. We have staff members who are fluent in these languages to ensure clear, culturally sensitive communication. Our Culturally and Linguistically Appropriate Services (CLAS) committee oversees our commitment to linguistic inclusivity. Your preferred language is considered to provide a personalized and effective treatment experience.

    Impact Outpatient is a co-ed facility. Some group counseling and group therapy sessions are co-ed, and while you may interact with the opposite sex during your treatment episode, we do not encourage fraternization or relationships between clients during treatment.

    Impact is unwavering in its commitment to being an ally of the LGBTQ+ community. Our staff receives ongoing training in LGBTQ+ inclusivity to foster a welcoming and supportive environment. We have a dedicated Culturally and Linguistically Appropriate Services (CLAS) committee to guarantee that our standards for inclusivity are not only met but consistently upheld. We give careful consideration to your gender identity and sexual orientation to tailor your treatment experience to your unique needs.

    On average, Outpatient treatment can be anywhere from 4 - 6 months in duration, but treatment can be extended based on the need of the individual. Each treatment plan caters to the individual client's unique needs, so the Treatment Team can decide for treatment to be longer, or shorter, depending on what is most beneficial to the individual client.

    You can expect to be randomly drug tested regularly for varying substances while in Outpatient treatment. There is also the possibility of being drug tested for suspicion of possession or being under the influence.

    Impact is proud to offer a full curriculum of clinical services for Anger Management and Parenting. Unfortunately, we do not offer Domestic Violence classes at this time, but your Caseworker will be happy to help you find a provider that can offer that service.

    Unfortunately, Impact does not offer day care services at this time. Should there be any conflics due to child care needs, you can reach out to your Caseworker who can work with you to reschedule, and can provide Care Coordination services to assist in finding child care services.

    At Impact we believe addiction and alcoholism are family illnesses. We also believe that family members are vital to the individual recovery process. We strongly encourage family members to participate in our Family Services, both separately and with the client in treatment. Please reach out to your Caseworker, or a Family Services Coordinator to learn more.

    In Outpatient treatment, you do not reside at the facility, you come and go to the facility as scheduled for your services.

    We believe that aftercare is essential to ensuring that you progress in your personal recovery after treatment, reducing the risk of relapse. We offer aftercare programs at our Outpatient locations, and encourage you to continue in the Aftercare program for at least three months after completing Outpatient treatment.

    We have separate structured Recovery Bridge Housing facilities in Pasadena and East Los Angeles for clients enrolled in Impact Outpatient. We offer Recovery Bridge Housing to clients that have completed Residential treatment and wish to continue receiving Outpatient services, and to those individuals wishing to begin their treatment journey at the Outpatient level of care.

    For the employee/employer

    Addiction and alcoholism are serious health conditions. If you need time off work there are options if you act now, before there is a problem at work. You are not alone in trying to balance work and life - let an Admissions Specialist assist you in finding that balance.

    An employee battling substance use issues can significantly disrupt the workplace, negatively impact morale, and harm a company's financial performance. Employers face a tough choice: firing a skilled employee can mean losing a valuable asset and investment, but waiting for the employee to seek help independently is often ineffective. Many employers have found success by proactively addressing the issue. Contacting an Admissions Specialist can provide employers with actionable steps to tackle the problem effectively.

    California recognizes addiction and alcoholism as disabilities, qualifying affected individuals for state benefits and medical leave. Employers/employees can consult with an Admissions Specialist to determine the right treatment level of care, including Residential, Outpatient, Recovery Bridge Housing, and/or Withdrawal Management programs. Due to HIPAA regulations, an employee's personal information and association with their employer will be kept confidential.


    Impact accepts most private health insurance to fund treatment, including HMO's, PPO's and EPO's. We are in-network with most providers, which helps you keep costs down. Please contact an Admissions Specialist for a confidential assessment of your health insurance benefits.

    Impact accepts Drug Medi-Cal (DMC) for both Residential and Outpatient services. Please contact an Admissions Specialist with any questions regarding eligibility or other details regarding DMC services.

    Impact never turns anyone away simply because they cannot afford treatment. Sliding scale fees, public funding options, and scholarships are available. We believe everyone who needs addiction treatment should have access to quality care by a professional, well-trained staff. Please contact an Admissions Specialist for more information.


    We cannot offer you legal advice, however we can provide letters to the courts that advocate treatment instead of incarceration. We can provide the courts with treatment progress reports and other documentation that confirms your engagement in a program. We can also work with your private attorney or public defender to help tailor a treatment plan that may help satisfy your legal obligations. We regularly transport clients to and from legal appointments, supervised by our staff.

    Impact is one of the most respected Drug Court providers in Los Angeles County. Drug Courts have been proven effective in lowering substance use and recidivism rates nationwide. We provide Residential, Outpatient, Aftercare, and Recovery Bridge Housing services to participants of the Pasadena, Los Angeles, and Sentenced Offender Drug Court programs. Your private attorney or public defender can help direct you to an appropriate Drug Court. Please call an Admissions Specialist for help with referrals and questions.

    Think you need a higher level of care?

    Ask an Admissions Specialist

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